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Many people do not understand
what web site monitoring is about. In a retail
environment, you can quickly see when something
is out of place. On the Internet, web site monitoring
helps. |
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What is web site
monitoring all about?
The Night The Web Site Went Out
By David Leonhardt
What is web site monitoring all about? Here is Carl's
story:
Carl returned to the office after a tough day of negotiations.
He still was not sure if the crucial deal was on or
off, but dinner would soon be waiting and he had just
enough time left to check his emails and his phone messages.
He had twelve phone messages, every one of them urgent.
Too late to call back right away; that would have to
wait for morning.
His inbox held that familiar email
report from his web site monitoring service. He
smiled. As usual, there were no error alerts. That's
what he liked to see -- his web site still performing
well.
He looked carefully at the report. All the forms were
functioning. The shopping cart, too. Password protection
was functioning. At least he did not have to worry about
his web site this evening.
There were still some download speed issues reported
by the
new Hong Kong monitoring station. He made a mental
note to raise the issue with his web host contact in
the morning.
Just as he was putting on his jacket to leave, his
cell phone rang.
A few minutes later, he called his wife. "Hi Ruby.
How's dinner doing?"
"Great, Carl. You'll be home soon?"
"I was just about to leave when my cell phone
rang. It was Dotcom-Monitor
calling. It seems the web site went down. They were
reporting from London."
"You mean your European customers can't access
the site?" Ruby asked.
"That's what I thought at first. When the Hong
Kong monitoring station reported an alert, I assumed
the transatlantic connection was blocked. But when the
Florida monitoring station reported in, I had to check
the site. And guess what?"
"I guess that you won't be home for dinner."
"Sorry. I have to get on the line with the web
host and straighten this all out."
"Hey, that's OK. I'm just happy you get instant
those alerts. I would hate to see you get that call
during our dinner and have to go all the way back into
the office. Let me know when you're coming home."
"OK. I'll let you know as soon as I do. Bye."
Carl checked the more detailed report online. Here
is an example.
As Carl dialed his ISP, he realized it would likely
be a long evening. But not as long as if he received
less frequent reports. And not as long as the next day
would be if the web site had been offline for the next.
And that's what web site monitoring is all about.
About The Author
David Leonhardt is a freelance writer, and an online
and offline publicity specialist. Contact him at: info@thehappyguy.com
or visit his "finding
happiness" website. Get more details on web
site monitoring at Dot-com
Monitor or at Monitoring
Central. |
